FaceTime app was introduced for iOS devices to change the way how Apple users to video call. The app comes as bloatware in all iDevices like iPhone, iPad, iPod Touch, and MAC. You can enable or disable the FaceTime feature from the Settings menu and a majority of the Apple device users are utilizing it to call other FaceTime users. Although the video calling feature is available in all popular social networking apps, FaceTime is popular among Apple users because of its quality and features. Just like other apps, you might face issues with FaceTime too and we’ve seen some people complaining about FaceTime call failing immediately.
Here in this post, we are going to discuss some of the possible causes of FaceTime not working on iPhones, iPad, and Mac. We will also tell you the best ways to fix FaceTime call failed on all types of Apple devices. Though this problem mostly occurs on iPhones but you can follow the same methods on other devices too if your FaceTime not working on WiFi and cellular data. There are some third-party tools available out there that claim to fix issues related to your iDevices but instead of using them, you can follow the methods mentioned on this page to fix the FaceTime call failed problem yourself.
Causes of FaceTime keeps failing
There can be multiple reasons why FaceTime calls fail on your Apple device. If you are not a tech-savvy person and don’t know how to find out the actual reason, then we have mentioned some possible causes below. It depends on a particular device, what kind of issue it has, and based on that you can apply a fix to it. Just for general information, you can read the possible causes of FaceTime not working on iOS devices.
- Apple’s FaceTime server not responding.
- Incorrect date and time settings.
- Outdated or incompatible OS version.
- FaceTime settings are not configured properly.
- FaceTime app’s cache.
- Bad internet connection.
6 Ways to Fix FaceTime Call Failed issue on iPhone and iPad
Restart Your iDevice
The first method to fix almost any type of problem on your mobile devices, including iOS is by restarting your device. Restarting your device will stop the currently running processes and make them run again as new. Before making any changes to system settings and running any tool to fix FaceTime call failed issue, make sure to restart your device and try running the FaceTime app again.
Sign out and sign back in on FaceTime
Signing out and signing in again to many apps has proved to fix minor issues and the same goes with FaceTime too. You can either sign out your Apple ID from the Settings menu or just sign out and sign in again to the FaceTime app. Here’s how you can do this on iPhone and the process remains the same on other Apple devices too.
- Open the Settings app.
- Find the FaceTime app on the list and tap on it.
- Now, tap on your Apple ID and tap on Sign out.
- Once logged out, enter your credentials again to log back in.
Manually set your device to the current Time and Date
Having wrong time and date settings will not let the apps function properly. You must keep the “automatic date and time” feature “ON” on all your devices. If you have set your date and time manually, then you can switch back the settings to automatic or simply enter the correct date and time details manually.
- Open Settings and tap on the General settings.
- Find Date and Time settings and tap on it.
- Turn on the Set Automatically option to get the date and time from the official servers.
Check your iPhone WiFi or Cellular Data Settings
Sometimes the network connection and the internet settings of the device might affect the working of FaceTime and other apps. If this is the case with your FaceTime calling failed issue then you can either change network settings or reset them to default to fix this issue. Remember that resetting the network settings will remove all saved WiFi passwords from your device.
Turn off and Turn on again FaceTime from settings
Restarting your device will stop all running processes and apps and make them run with just the necessary services. Disabling the FaceTime app from the Settings menu has proved to fix calling failed on the FaceTime app for many users and you can follow the same on your device too. Here’s how you can disable FaceTime and enable it again on iOS devices.
- Open Settings and find FaceTime.
- Toggle the option Off and then On.
Check FaceTime Settings properly
If nothing has worked for you then it means your FaceTime settings are configured wrongly. You need to check the FaceTime settings to see if everything is configured properly. You can do that via the Settings app else follow the steps mentioned below to do that.
- Open the Settings app and tap on FaceTime.
- Enable the FaceTime option if it is disabled.
- Scroll down and review the Account Settings like Apple ID and Phone Number.
Keeping your device’s software and installed applications up-to-date is the best way to prevent such problems. There are some more ways available to fix FaceTime issue on iOS devices but we have mentioned the methods that are tested and working. You can follow them to solve the FaceTime call failed errors without any issues.
If you are facing the same issue after following the methods mentioned here then you can contact us for help. We are looking for more ways to solve FaceTime call failed issues on iDevices, so keep visiting this page to know about them. If you are able to fix this issue yourself by some other method, then let us know about it too.